You shouldn't trust your 20-year investment to just anyone. 但你可以信任Itron全球服务公司. We have decades of experience offering everything from consulting and delivery to end-to-end management of your solution. And we'll support you all day, all around the world.
We know our products—and your industry—better than anyone. 作为Itron的客户, 当你和Itron一起工作的时候你就知道了, you'll work with genuine domain experts—people who understand your business, 你们的挑战和我们的技术.
提供送货服务
任你处置
管理的同时
Itron全球快递服务
当我们说我们交付时，我们是认真的. Our proven delivery method and training programs get you off on the right foot and make sure you're headed in the right direction.
An Itron delivery project is defined by established timelines and budgets. This keeps costs in check and minimizes the risk of surprises. And we ensure your unique business needs always drive your deployment strategy.
系统配置. 技术的理解. 架构优化. 简化流程. 它们都是你成功的关键. Our in-depth System Health Check evaluates where you are, and our experts help you pinpoint how to get to where you want to go.
“Itron继续超越自己. They have highly skilled and competent employees who are able to understand our intricate requirements, 实现它们并解决我们的问题. We have partnered with Itron for a long time and the relationship has been wonderful. We encourage other utilities to partner with them.”
“Thanks to your team for responding to our escalations (working late nights and weekends) as we resolved our issue. Our project manager has been an absolute champion throughout this process. I’m sure we would not have endured without his customer focus, steady leadership and tenacity. 我很高兴他还为我们服务. I have never met someone who has such passion for standing up and delivering for his customer.”
“Itron's 全球派递服务 team always goes above and beyond our expectations. When we need urgent assistance, we receive quick and great service.”
“Whether it was during the initialization of the project or afterwards, the support and competence of your delivery specialist was indispensable—we particularly appreciated his expertise, 技术, 建议和可用性.”
Itron全球管理服务
没有我们管理不了的系统或网络. Just ask utilities worldwide who trust us to manage more than 60 million endpoints. From base-level SaaS hosting to completely managing your software and network and delivering SLAs, we'll accommodate virtually any level or combination of managed services that fit your needs. We own the outcome you've engaged us to deliver. (We'll even tie our compensation to your success.)
“Itron’s 全球托管服务 answered all my questions in a timely fashion. 他们很友好，他们都知道我的名字.”
“Itron’s 全球托管服务 Team reacts quickly to customers’ concerns.”
“Itron’s 全球托管服务 Team keeps my data safe and certifies its reliability.”
Itron全球客户支持服务
Nothing is more important than keeping your network, devices and systems operating at peak performance. So, Itron全球客户支持服务, we support anything and everything we sell - with a team that earns a sterling 95% 顾客忠诚度指数 score. Choose the support option that's right for you, from phone and email support to critical system incident management through a 24x7x365 on-site presence.
中小企业平均租期
顾客忠诚度指数
全球呼叫中心
Itron Customer Center provides access to the information you need to manage your Itron technology and services successfully—24-hours a day, 一周七天. 信息在你的指尖, the secure website gives you access to vital details to help drive your organization forward.
报名走得更远
得到准确的, real-time power and natural gas forecasts—all delivered to your desktop or mobile device as often as you need them.
Rely on Itron software to collect and analyze usage data, improve energy management and more—all with 99.全球6%的平均应用程序可用性.
Seamlessly manage your smart 路灯s under Itron's industry leading IoT network platform. Our NaaS service takes the complexity and high cost out of managing your smart 路灯s while providing a platform to grow and add more smart city applications at your pace.
